Delete Your Account
App: TheDouble — developed by Wojciech Rokosz
You can permanently delete your account and all associated data at any time. Deletion is irreversible.
Option 1: Delete in the app (recommended)
Follow these exact steps inside the TheDouble app:
- Open the app and go to the Settings tab (bottom navigation bar).
- Scroll down to the Danger zone section.
- Tap Delete account.
- A confirmation dialog will appear. Type DELETE (all caps) in the text field.
- Tap the red Delete button to confirm.
Your account will be deleted immediately and you will be signed out. All data is permanently purged within 30 days.
Option 2: Request deletion by email
If you cannot access the app, send an email from the address associated with the registered phone number's owner to:
Use the subject line: Delete my account
Include in the body: your registered phone number (with country code).
We will process your request within 30 days and confirm by email when done.
What gets deleted
When your account is deleted, the following data is permanently erased within 30 days:
- Your AI Double and all its learned memories and insights.
- All messages in your Double's conversation history.
- Your profile (phone number, name, consents).
- Your contact list data that you granted the app access to.
- Your push notification tokens.
What is not deleted
Anonymised, non-identifiable telemetry aggregates (e.g. aggregated feature usage counts that cannot be linked back to you) may be retained for service improvement purposes. These do not contain your personal data.
Questions?
See our Privacy Policy for full details on data retention, or contact us at wojciech.rokosz@gmail.com.