Support

TheDouble is a one-person project in beta. We don't have a support team yet — but every email is read by the developer.

Contact

Expected response time: 2 business days. For urgent safety matters, see our Safety page.

Common topics

Deleting your account

You can delete your account and all data from within the app, or by following the instructions on our Delete Account page.

Data and privacy

For questions about what data we collect and your GDPR rights, see our Privacy Policy.

A message from your Double seems wrong or harmful

Long-press the message in the app to report it. All reports are reviewed by a human. You can also email us with a description of the issue.

Login problems

Make sure your phone number is entered with the correct country code. OTP codes expire after 5 minutes. If you are consistently unable to receive codes, contact us with your phone number (country code included).

Something else

Email wojciech.rokosz@gmail.com with as much detail as you can — the device model, OS version, and a description of what happened all help us investigate.